At Xcel Delivery, one of our primary goals is ensuring the safety and efficiency of our clients’ cargo. We offer reliable local delivery services throughout Arizona, as well as long-distance delivery and expedited freight delivery between Arizona and other states. In order to guarantee that your package reaches its intended destination on time, we use an innovative real-time tracking system. We’ll make sure you know exactly where your package is throughout every stage of its journey to its final destination, and provide you with regular updates and delivery confirmation. Here is a look at the dangers of poor package handling and tracking, and how we prevent lost or untracked deliveries.
Dangers of Poor Package Handling and Tracking
When you partner with an inexperienced courier company or delivery service, they may not have the expertise or tools needed to properly handle or track your shipments. Over time, this will affect your bottom line and your ability to serve your customers effectively. The biggest dangers of poor package handling and insufficient tracking are:
- Increased costs for returns, replacements, and reshipping
- Higher insurance premiums due to lost packages
- Lost sales
- Inefficiencies
- Poor customer satisfaction and negative reviews
- Legal and financial liabilities
- Damaged reputation
- Need for increased customer service due to complaints and problems
Advanced Route Planning Technology
We use advanced route planning technology to optimize logistics throughout each step of your package’s journey. We do everything we can to make sure that your deliveries are completed in the most efficient way possible to mitigate delays and loss.
Our Reliable Delivery Tracking System
We pride ourselves on our efficiency and innovation. Our customers rely on us to provide reliable delivery and courier services for time-sensitive cargo, so we are always looking for ways to improve our processes and raise our standards. Our state-of-the-art tracking system provides real-time updates through phone, text, or email. We also provide photo and signature delivery confirmation so that you can rest assured that your package arrived at its destination safely and on time.
Real-Time Updates and 24/7 Communication
Our team provides real-time updates and 24/7 communication to make sure you always know where your package is. We are happy to answer any questions you have and address your concerns promptly to make sure you have a great experience with us.
Skilled, Experienced Delivery Drivers and Staff
We have over 20 years of experience in the logistics industry, and our staff is committed to providing exceptional customer service and personalized delivery solutions. We have partnered with experienced delivery drivers that have undergone extensive training and have specialized knowledge of proper package handling, maintaining chain of custody compliance, and ensuring efficiency and safety. Everyone on our team values integrity, communication, and transparency, so when you have a question about the location or status of your delivery, you will get a quick, detailed, and accurate response.
Whether you need a reliable partner for a regular delivery route, or one-time STAT delivery, same-day delivery, or long-distance delivery services, you can count on our team at Xcel to provide flexible, cost-effective solutions. To learn more about our delivery services in Arizona and beyond, call us or contact us online.
