Medical delivery services require a special level of responsibility. If the deliveries aren’t made on time, there can be serious consequences to the people waiting on the other end. Medical supply deliveries also have to be equipped to comply with HIPAA guidelines and offer the level of professionalism that everyone on involved in the transaction expects, from physicians and pharmacists to patients. As you consider your options for a medical delivery service, keep these criteria in mind.
Focus on HIPAA Compliance
The delivery company you choose must be HIPAA compliant. This means that the drivers and other personnel involved in the delivery process must have special training and have HIPAA certification. In addition to this kind of certification, make sure that the drivers and other delivery center employees have undergone a background check. When you are shipping medications, this is especially important.
Ask About Time Tracking
Medical deliveries simply cannot be late. Late delivery of medications and medical devices, such as insulin pumps, can put the lives of patients at risk. When lab samples are involved, late deliveries can cause samples to become degraded and untestable. The medical delivery company you choose should offer a variety of delivery options, including same-day and next-day delivery for urgent orders, and should have time-tracking technologies that allow them—and you—to see where every shipment is at all times. This ensures that, if a shipment is delayed, you can locate it and provide accurate information to your customers about expected arrival times.
Look for Night and Weekend Delivery Options
Medical needs aren’t restricted to businesses hours, so your medical delivery service shouldn’t be, either. Pick a delivery partner that offers night and weekend delivery options so that the urgent medical needs of your patients can be fulfilled.
Xcel Delivery Services is your experienced medical delivery partner in Tucson. Learn more about our specialized medical deliveries by calling (520) 355-4897.
