If deliveries are part of your business model, you may think that sending your employees out into the field to make them is a good idea. However, outside of your local pizza shop, few businesses should be relying on employees for delivery services. In addition to the reliability of working with a professional distribution and delivery service, you leave yourself vulnerable to a range of issues. Here are some of the risks of making your employees responsible for your deliveries.
Liability Risks
If something happens to your employees while making a delivery or to customer or customer’s property in the course of the delivery, then your company could be held liable for damages. If your employees are performing deliveries outside of the scope of their normal duties, then your insurance company may not cover any liability damages that you incur, which could leave your business facing hefty, potentially catastrophic offenses. Everything from a car accident to a fall could cause a liability nightmare for your company.
Damaged Deliveries
Your employees are not trained to make deliveries, so there is a high risk that they will inadvertently damage the items. Failing to secure a delivery in the car, dropping it while carrying it, or damaging it when placing it at the customer’s location can all lead to damage, which inconveniences your customers and puts the cost of replacement on your business.
Workplace Inefficiencies
Getting your employees to make deliveries inevitably takes them away from the jobs that you actually need them to complete. That means that your workplace can’t function as efficiently as it should, which will increase your operating costs and may reduce your employees’ job satisfaction.
Don’t take risks on employee deliveries. Instead, opt for the reliable, professional delivery work provided by Xcel Delivery Services. Our team will make sure your deliveries get to their locations on time and in the right condition, so your employees can focus on their jobs. Talk to a friendly team member today by calling our delivery service in Phoenix at (602) 368-1300.
