The pandemic has changed the way the world works, at least for now, and it’s predicted that many of these shifts will continue even after the threat of COVID has dissipated. The shipping industry is no exception: procedures and practices have been adjusted as the pandemic continues to influence our daily lives. Here’s a guide to how COVID has changed the delivery industry.
New Safety Measures
As the pandemic continues to pose a safety hazard, many delivery companies have adopted the CDC’s new guidelines. Contactless deliveries have become quite common, with couriers leaving packages in mailboxes and on front steps rather than coming face to face with the customer. Technology allows these delivery services to stay in touch with their clients and keep them in the loop, even if they never actually speak to their delivery driver.
OSHA also encourages workers to stay home if they aren’t feeling well and minimize contact with clients or other workers when possible.
A Boost for Local Businesses
Many businesses were hit hard by the pandemic, but none more so than smaller local businesses. These companies have turned to delivery services in an attempt to gain more consumers. By offering delivery, local businesses give clients who may not be able to visit in person the opportunity to patronize their establishment.
Higher Demand
With fewer people going out and about, the demand for home delivery services has gone through the roof. Companies that were struggling to find work are now inundated with service requests and product shipments. This increased demand has encouraged the growth of the delivery industry and promoted advancements in shipping technology that can help get your goods where they need to go.
Contact Xcel Delivery Today
With our dedicated fleets from Xcel Delivery in Phoenix, AZ, your business is guaranteed reliable, fast delivery. For more information on our courier delivery services or to request an estimate, call (602) 368-1300 or send us a message here.
